Question 1

How accessible is this concert venue? Will shuttle service be available?

Accepted Answer

The walk from the public transportation stop to check-in is 750 ft. If driving, the walk can be up to ½ mile, depending on local available parking. There is a drop-off area on Rose Garden Way at the top of the amphitheater steps. ADA seating is available on the top amphitheater level.

Question 2

Will you refund or exchange my tickets for a different IAL show?

Accepted Answer

There are no refunds or exchanges for a different show. If you need assistance with your order, email our ticketing office at tickets@inalandscape.org.

Question 3

Could I transfer my tickets to another person?

Accepted Answer

Yes, you can transfer your tickets to another person. Copy and paste this link into your browser for detailed instructions: https://www.eventbrite.com/help/en-us/articles/431834/how-to-transfer-tickets-to-someone-else/

Question 4

Are dogs allowed at this concert venue?

Accepted Answer

Leashed dogs that are friendly and well-behaved are permitted, with a maximum leash length of six feet. Owners are responsible for cleaning up after their pets.

Question 5

Do I need to bring my own chair or blanket?

Accepted Answer

Yes, bring your favorite outdoor chair and/or blanket where the terrain is appropriate. If you do bring high-back chairs, we ask that you place your chairs towards the side or back of the seating area to not block your neighbors' view.

Question 6

May I bring a picnic? Will any food be available for purchase?

Accepted Answer

Outside food and drink are permitted. Bring a picnic! No food will be available for purchase at this venue.

Question 7

How do I get to this venue?

Accepted Answer

Copy and paste this what3words link to find the parking area for this concert: https://what3words.com/indoor.kings.panel

Question 8

Will there be restrooms on site?

Accepted Answer

Restrooms available on site.

Question 9

What if it rains, or is extremely hot or smoky?

Accepted Answer

All IN A LANDSCAPE concerts are rain or shine events. We encourage guests to bring rain and heat protection as needed.

Question 10

What if an event is cancelled?

Accepted Answer

In the case of an event that would make the performance impossible, IAL will cancel by 9am on the day of the performance and will make all attempts to notify ticketed patrons. If IAL cancels an event, we will work with the venue to reschedule and your ticket will be valid for the rescheduled event.

Question 11

Will there be cell service on the drive to, and at, this venue?

Accepted Answer

Cell signals can be unpredictable at many of our more remote locations. We always recommend that you print or download directions prior to leaving home.

Question 12

Is smoking allowed?

Accepted Answer

Smoking is prohibited at all times.

Question 13

How do I get a set of headphones for the concert?

Accepted Answer

Your ticket includes the use of our specially designed IN A LANDSCAPE headphones. Pick up your set when you check in, and immerse yourself in this one-of-a-kind audio experience.

Question 14

Will you have merchandise available for purchase?

Accepted Answer

We will have merchandise available, where permitted, including Hunter Noack’s chart-topping “In A Landscape” album, available in CD, MP3, or Vinyl.

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