Question 1

Will you post the names of the ice cream shops in advance?

Accepted Answer

Yes! We will make an announcement on our social media with the full line up. Follow @scoopsandiego to find the most up-to-date information about the shops at this year’s festival.

Question 2

How big are the samples?

Accepted Answer

Each sample will be about 1 oz. For reference, a scoop of ice cream from your favorite shop is about 4-5 oz.

Question 3

Will I be able to sample all of the ice cream shops?

Accepted Answer

One General Admission ticket gets you a total of 10, 1 oz samples from participating vendors. Only 1 sample per vendor allowed.

VIP tickets gets you a total of 10, 1 oz samples from participating vendors and access to exclusive ice cream flavors from vendors that are inside the VIP tent.

Question 4

I have a dog, can they come?

Accepted Answer

Yes! We love dogs and some of our vendors will be handing out samples made especially for them!

Please remember to bring plenty of water and be aware of the temperatures.

+ Dogs must be non-aggressive and remain on leash at all times and owners are responsible for their own dogs.

Question 5

I'm a member of the media. How do I make arrangements for a media pass?

Accepted Answer

Please visit the contact page on our website or send an email to scoopsandiegofest@gmail.com

Question 6

Who is the community charity partner?

Accepted Answer

We are excited to be partnering with San Diego Food Bank, a local nonprofit organization that provides nutritious food to individuals and families in need in communities throughout San Diego County. 100% of the net proceeds from ticket sales will be donated to this important organization.

Question 7

I cannot attend but want to help out in other ways. What can I do?

Accepted Answer

Scoop San Diego is a 501(c)(3) non-profit organization. The funds raised through our events support underserved communities in San Diego. Monies raised this year will benefit Alpha Project. Please consider making a donation to us via our GoFundMe.

Question 8

Do you need volunteers?

Accepted Answer

Yes! Please visit our website for information about volunteering at this year’s event.

Volunteers will work in shifts and will have the opportunity to experience the festival.

Question 9

What's the refund policy for this year?

Accepted Answer

We will accept refunds up until 48 hours before the event.

Question 10

Does everyone need a ticket?

Accepted Answer

No. You are more than welcome to come to the event for free and walk around. If you want to sample ice cream from the vendors you will need to purchase a ticket.

Question 11

Does my child need a ticket?

Accepted Answer

A general admission ticket gets you 10, 1 oz samples from any of the participating vendors. You can share your samples with your children (or get them their own ticket if you want to enjoy all the ice cream for yourself ?).

Question 12

How will I keep track of all of the delicious ice cream I will be eating at the event?

Accepted Answer

We will be providing one tasting card per ticket purchased. You will need to provide this card to each of the ice cream vendors you visit in order to receive a sample. They will check off this card after you have been given your sample. Tickets can be purchased here.

Question 13

How do I retrieve my tasting card?

Accepted Answer

Please visit our registration booth when you arrive at the festival. Our volunteer team will get you checked-in and will provide you with your tasting card. Staff will be at this booth throughout the event provide assistance.

Question 14

Will I be able to park in the event space?

Accepted Answer

We recommend using the multi-level parking structure located on 3829 29th street. It’s right next to where the festival will be so you cannot miss it! Second option is to park on the street at the nearby residential areas that are in walking distance to the festival.

Question 15

Will there be dairy-free ice cream at the festival? Vegan?

Accepted Answer

Yes and Yes!

Question 16

Will there be nuts in any of the samples?

Accepted Answer

Yes it is possible that some of the ice cream and gelato samples will contain nuts. If you have a nut allergy, please note that all samples may contain nuts through processing and packaging. It is possible for samples to be contaminated with peanuts or other nuts.

Question 17

Can I get water on site?

Accepted Answer

No water will be onsite for festival attendees. We ask that attendees bring their own reusable water or other beverages with them to the event.

Question 18

Will there be merch that I can buy?

Accepted Answer

There will be a limited number of Scoop San Diego branded T-shirts, caps and canvas totes for you to purchase. Also, some shops will be selling merch at their booths!

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