The Fundamentals of UX Research

Gathering user insights and feedback on any website or product can be daunting. Where do you start? How do you find users and get them to talk to you? We'll help you learn and briefly practice the tools and skills needed to conduct your own research and learn a lot about how to improve your digital product directly from the people that will use it.

No prior knowledge of research or UX necessary.

Laptops recommended but not required.

Sam Raddatz is the founder of Logic Department, LLC, an Information Architecture consultancy that specializes in user-based information architecture for non-profits and cultural institutions. With a background in project management, qualitative sociology and holding a Master’s degree in Information and Library Science, Sam tackles any challenge in the most organized and transparent way possible. She founded Logic Department in 2015 and has since had the pleasure of working with clients like west elm, Wikimedia, and The Trust for Public Land to create more intuitive & organized digital products.

Paige DuPont is an economist-turned researcher who is passionate about understanding people in order to design sustainable, human-centered solutions. She honed these skills through the User Experience Design course at General Assembly and joined Logic Department in 2015 to conduct usability reviews and user testing. She now focuses on helping clients understand their users’ experiences through a combination of data and contextual research.